Resolving Service Charge Disputes Under RERA Law in Dubai

Understand your legal rights and obligations regarding Dubai service charges, RERA approvals, the Mollak system, and resolving HOA maintenance disputes.

Published: 21 October 2026

Introduction

Service charges cover the maintenance, security, and upkeep of common areas in jointly owned properties. Unapproved hikes or disputes over facility management quality frequently lead to friction between owners and management companies.

Dubai Law No. 6 of 2019: Jointly Owned Property

This landmark law restructured property management across Dubai, placing master communities and common areas under strict RERA oversight and introducing the Mollak electronic portal.

The Mollak System: Why It Matters

Under Dubai law, no property management company or developer may collect service charges directly without prior RERA audit and approval. All invoices must be generated through Mollak. Owners have the legal right to withhold payment if an invoice is not issued via Mollak.

What Happens if Service Charges Are Unpaid?

Failure to pay legitimate, Mollak-approved service fees allows management companies to file financial claims directly with the RDSC Execution Judge, resulting in travel bans or restrictions on selling the unit.

Challenging Unfair Charges

If charges are unjustified or services are neglected, owners can lodge formal grievances with RERA or request independent financial audits of building accounts.

Legal Assistance

Need help addressing inflated maintenance invoices or RDSC execution notices? Speak to our property lawyers for swift resolution.

Speak to a Dubai real estate lawyer today

Call +971 50 423 1108 or email info@kadenboriss.com. Our Dubai office is at Latifa Tower, Sheikh Zayed Road.

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